Terms of Service

Last updated: April 5, 2026

ERPkit Marketplace Sync is provided as-is, without warranty of any kind, express or implied. By using ERPkit, you agree to the following:

---

Limitation of Liability

ERPkit automates data synchronization between your ERP system and your marketplace accounts. While we take every reasonable precaution to ensure accuracy:

• ERPkit is not responsible for data accuracy. ERPkit syncs data as provided by your ERP (Dolibarr) and your marketplace. If your source data is incorrect, ERPkit will sync incorrect data. Always verify your product prices, stock levels, and order details at the source.
• ERPkit is not responsible for financial decisions based on synced data. Verify all invoices, tax calculations, and financial documents before sending them to customers or submitting them to tax authorities.
• ERPkit is not responsible for marketplace policy violations. You are responsible for ensuring that the data you sync complies with your marketplace's terms of service and policies.

---

Data Processing

• ERPkit processes your data only for the purpose of synchronization between your ERP and your marketplace accounts.
• Your marketplace credentials (API keys, Client IDs, Client Secrets) are stored in your own Dolibarr instance, not on ERPkit servers. ERPkit retrieves them temporarily during each sync cycle and discards them afterward.
• Your Dolibarr API key is encrypted at rest on ERPkit servers and is only decrypted during sync operations.
• ERPkit does not sell, share, or transfer your data to third parties.

---

Factur-X / Electronic Invoicing

ERPkit generates Factur-X-compliant electronic invoices (PDF/A-3 with embedded CII XML) to help you meet EU electronic invoicing requirements. However:

• ERPkit does not guarantee regulatory compliance. Electronic invoicing regulations vary by country and are subject to change. Consult your accountant or legal advisor to ensure your invoicing meets all applicable requirements.
• You are responsible for verifying invoice accuracy before sending documents to customers. ERPkit generates documents based on the data in your Dolibarr — if your Dolibarr data is incomplete or incorrect, the generated documents will reflect that.
• ERPkit does not send invoices on your behalf. Generated Factur-X documents are uploaded to your Dolibarr as file attachments. You send them to your customers using Dolibarr's built-in email or document sharing features.

---

Service Availability

• ERPkit operates on a best-effort basis. We aim for high availability but do not guarantee uninterrupted service.
• Scheduled maintenance windows will be communicated in advance when possible.
• If ERPkit is temporarily unavailable, your Dolibarr and marketplace accounts are unaffected. When service resumes, synchronization picks up where it left off — no data is lost.

---

Your Responsibilities

• Maintain accurate data in your Dolibarr ERP system.
• Keep your marketplace credentials current and your API scopes properly configured.
• Monitor your sync logs regularly for warnings and errors.
• Verify synced data (especially prices and invoices) before relying on it for business decisions.
• Comply with all applicable laws and marketplace policies regarding the data you sync.

---

Questions? Contact us via the Support page.

See also: Privacy Policy | Refund Policy